How long will it take to receive my order?

Typically, it takes 3-5 business days to receive your order. We're doing our best to deliver it promptly for you.

How to track my order?

You can track your order using your order number or tracking number provided in your shipping confirmation email. Click on Track navigation or Chat with us.

Do you ship internationally?

Yes, we do ship internationally. The shipping fee may vary depending on your location.

Do you offer free shipping?

Shipping fees vary by location and order value. Shipping cost will be calculated at checkout.

What is your return policy?

We accept returns requested within 30 days of receiving your item. Items must be unworn or unused, with tags, in their original packaging, and include a receipt or proof of purchase. Contact us before sending a return; unrequested returns will not be accepted. Sale items and gift cards cannot be returned. Approved refunds are issued to the original payment method within 10 business days after approval. See details.

Can I exchange an item?

You can exchange an item with a higher-price item or the same item with a different size. See our policy page for details.

Can I cancel or change my order?

For merchandise shipped into the European Union, you may cancel or return your order within 14 days for any reason. Items must be unworn or unused, with tags, in their original packaging, and include a receipt or proof of purchase.

What payment methods do you accept?

We accept major credit cards (Visa, Mastercard, American Express) as well as Shop Pay, Apple Pay, Google Pay.

Do you accept store credit?

We accept store credit as a payment method.

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